The Future of Rubbish and Recycling in Herefordshire – Have your say!

Herefordshire Council is encouraging residents and businesses to have their say on the future of rubbish and recycling collection services in the county.

The council’s current rubbish and recycling collection contract is due to end in 2023. Since the current service was introduced the government has announced a new national resource and waste strategy and the council will have to make changes to collections to ensure it meets new requirements.

Making sure that as much as possible is recycled will be an important element of future plans, in line with the ambition for a more sustainable county outlined in the County Plan.

Find out more and to complete the survey at:

People without internet access can call FREEPHONE 0800 0730 348 (Mon – Fri, 9am-5pm) to complete the survey over the phone or request a postal survey. The phone line is being managed by M·E·L Research who are managing the consultation process on behalf of Herefordshire Council.

The survey will close on Sunday 7 February 2021.


Letter from Herefordshire Council re: Local Consultation

Dear Councillors

As you will be aware, local budget consultation has now commenced with town and parish councils, businesses and focus groups.

We are seeking to generate more interest in the consultation sessions (remote zoom sessions), in particular, the Business Consultation Session on Tuesday 15 December 2020 from 12-30pm until 2-00pm.

I would be most grateful if, through your local networks, you could help generate more interest in the budget consultation sessions and in particular the session for local businesses below (copy link to register for this event).

Business consultation (12.30-2pm)

Local consultation is being led by Impact Consultancy and Research, if you have any queries on their events, please contact Sarah Fishbourne at Impact Consultancy and Research:


Details of all the local events can be found on your Councillors’ intranet site and please do attend events if you can.

As previously advised, local consultation ends on 18 December 2020 and is immediately followed by online public consultation in the form of an online survey which runs through to 8 January 2020.

Thank you for your help and support.

Kind regards

Andrew Lovegrove

Chief Finance Officer and S151 officer

Herefordshire Council

Scam Alert


A police officer will never call you and ask you to go to your bank and withdraw money.

Fraudsters pretending to be police officers are calling on the phone to get you to give them money. Don’t. Hang up, wait 10 minutes and call 101 and report it

Banks, HMRC and police will never phone you and ask you to hand over cash and will never come to the house to collect it

If someone comes to your door pretending to be a police officer remember that they always carry a warrant card . Ask them for it.  Genuine callers will understand

Trust your instincts: apply the same logic you would in the real world if a stranger with an unusual story asked for your money or your private information

Scam Alert! Telephone fraudsters are calling homes in our area. Never agree to go to your bank and hand over money to a courier. Hang up, wait 10 minutes and call the police on 101

Scam Alert! Fraudsters pretending to be police officers are telephoning the elderly and vulnerable to get them to hand over cash.   Please tell your friends and family to be aware of this scam.

Scam Alert!  Please tell elderly and vulnerable friends, neighbours and family who may not have social media or have seen the news that fraudsters are telephoning in this area.  They are pretending to be the police and getting them to withdraw money from their account and give to a courier who will come to their home.  This is a scam!  No police officer will ever do this so please tell them to hang up, wait 10 minutes and call the police on 101 or tell a family member so they can call us.